Casumo Casino Review

Casumo Casino logotype
Rating:1 Star2 Stars3 Stars4 Stars5 Stars (27 votes)
  • 100% secure payments
  • Fast withdrawals without hassle
  • Fast multilingual support
  • New promotions each week
  • Level up and collect rewards

Casino Info

Website:
http://www.casumo.com/
Software:
Bally, Barcrest, Evolution Gaming, Greentube, IGT, Microgaming, NetEnt, Play'n Go, QuickSpin, SG Gaming, Thunderkick, WMS Gaming
Casino type:
instant, mobile
Languages:
Swedish, Norwegian, Finnish, German, and English.
Owner:
Casumo Services Limited
License:
UK and Malta license

Depositing Policy

Withdrawal Policy

Restricted countries

Casumo Casino Preview

General Overview

The charming and engaging Casumo has been challenging the online casino concept since its creation in 2012. An immersive casino world that uses slot games as a part of the narrative and RPG-style progression points to make the playing more meaningful (and to encourage more playing) has been used by a few other developers, but Casumo is definitely one of the most popular and successful.

The look and feel of the casino is cartoonish and friendly, with characters called Casumos used as funny illustrations throughout. These Casumos are also used as player avatars and are created when players register their account. Playing slot games earn the Casumos points within the larger meta-game that is the Casumo universe, enabling them to climb in levels and win prizes outside of the games themselves. A familiar system for younger players and easy to learn for experienced gamblers looking for something new!

Casumo games

Casumo has an extensive collection of slot games. At 400, they’re not among the largest collections in the industry, but they pride themselves on selecting the best and most entertaining games. This is usually the safest strategy, as most casinos want to have something for everyone, but at the same time they want to avoid tacky games that make the casino look like they’ve just bought games in bulk without considering playability or entertainment value. Going with Net Entertainment as one of their preferred developers has also been a smart move. If a game is selected for Casumo it’s either NetEnt made or a particularly interesting game from another developer.

Another criteria Casumo uses in their game selection process are whether or not they are compatible with mobile devices. As a forward-thinking online casino they recognise the importance of being mobile friendly and more than likely know the statistics that show how big of a market share mobile playing now has.

Downloadable casinos are out, mobile casinos are in, and Casumo knows this.

All games are easily searchable and organised according to groupings that immediately make sense. It’s also possible to sort games by how popular they are; something many casinos forget plays a part in selecting games. New games are always featured as well, and they even promote games that the Casumo staff themselves are excited about. At the moment, only one of the most popular games is a progressive jackpot game, which shows that Casumo is good at making players engage in good slot games and not just grind for the jackpots.

Current bonuses and promotions

Sign-up today and get 20 free spins + double your first deposit up to £300!

100% first deposit bonus up to £300 + 20 free spins.

One of the most beloved features of Casumo is their continuous challenges throughout the months of the year. So far they have sent winners to all corners of the world. Not just to the first tourist place that comes to mind and a charter package either – places like Japan and Florida, and usually with a significant amount of pocket money. The challenge is difficult, with serious playing involved, and for the top prize there certainly are a lot of high bets involved, but so far there’s been healthy competition each month. And lots of winners as well, since the challenge awards the top 30 players in each difficulty category.

As mentioned above, players are also awarded continuously by levelling up their Casumos. Every level comes with a new belt, just like martial arts, bragging rights, and of course – free cash, free spins or other great bonuses. For each new level, the bonus increases. This is why players stay with Casumo, the game within the game that’s both massively entertaining and rewarding.

Payment and withdrawal methods

While Casumo is a jovial and light-hearted casino, they take their players’ digital safety very seriously. Nothing is amiss in their licenses, payment partners or account security. Deposit instructions are easy to read and the process is quick and smooth. For deposits, the fastest method, instant actually, is to use VISA, MasterCard, Skrill, Neteller or Paysafe.

Bank transfer is possible as well, but the process could take up to three business days, so it should only really be considered if the other services somehow comes with an unacceptable fee.

Speaking of which, Casumo never charges for withdrawals. This is not always a given, though not with high quality casinos like Casumo. For withdrawals, the two E-wallet services, Skrill and Neteller, are the only ones that are instant. VISA and MasterCard both take 1-3 days. The same goes for banks, though in the case of withdrawals a small waiting period might be worth it to have the funds transferred directly into a bank account.

Maybe it would mitigate an impulsive spending spree resulting from the rush of winning, too?

Casumo is licensed in both Malta and UK, two very strict licenses that require continuous monitoring of security practices, so transfers are as safe as they can be. SSL encryption is in use throughout and payment methods are all PCI DSS compliant. This is a proprietary security standard all major payment services adhere to.

Casumo Customer support

Contact with Casumo in English is very easy, but there is no phone service so far. Possibly because Casumo has not been operating in the UK for too long. Regardless, their live chat should be enough for an immediate response to urgent questions. Of course, the problem doesn’t have to be urgent, according to Casumo themselves they are open to any enquiry over live chat, and it’s open 24/7. Their email is probably good for longer worded enquiries, like stating a complicated problem that doesn’t necessarily need an immediate reply (though they’ll probably reply quite quickly). An informally titled email address simply called hey@casumo.com is nothing less than would be expected from Casumo.

Before getting in touch with a Casumo ambassador it might be a good idea to check out their excellent FAQ section. Replies and instructions are clearly well thought out and worded in a way that provides enough details while not becoming overly technical. There’s not really anything that’s not covered in this section, everything from transparent information of bonuses to an explanation of the adventure part of the casino universe is available.

As well as the UK, Casumo has their own sections for the Swedish, Norwegian and Finnish market, with localised translations for their respective languages.

5 reviews to “Casumo Casino”

  1. William says:

    After reading the casumo casino review, I realized that the writer tried his best. Also nice that I can immediately log in to my account in the game from this site. I have been playing for a long time and I like everything almost. When I visit a casino from a mobile device, then choosing a game I never think for a long time, because the search is pretty fast, and games are in the palm of your hand, everything is accessible and clear. In games, a lot of bonus programs are provided, which are nice to deal with. Everything consists in the information of a person about this or that apparatus. Therefore, the rules read to all, so as not to resent later. And then the plus will only be in your favor.

  2. Leonard says:

    I love when everything is safe and foreseen, that’s what bribed me in casumo. When withdrawing funds, I am sure that everything will come and my money will be on my card in the near future. Also the speed of cashing is very important for me, yes there is a small amount for the commission, but it is insignificant. Also, interesting promising actions are held every week, once I played and I was lucky. Each account has its own level, thanks to which, the player goes one step ahead of others, the main thing is to monitor their information and check the mail and live chat.

  3. Max says:

    I play casumo online casino for about two years. Everything suits me, and the process of playing is not complicated. It all depends on how quickly I react. so I try to constantly update the account page and watch for personal promotions, as well as bonuses. After all, you never want to miss a free spin or an extra slot. And this is not a small important function of the game, and thanks to such additions you can get the main prize.

  4. kok65 says:

    I registered in this casino on the advice of his friend and never regretted about it. In addition to the fact that you can have fun and pleasant time playing slots, you can also earn money and easily withdraw them. I order the withdrawal of a visa on my card, as a rule, money comes in during the day and there have never been delays. I’m glad and very excited playing here! Hope for more winnings!!!

  5. Kara_Dalina says:

    If compare this casino with other online casinos, so I like the interface and a whole gaming atmosphere here more than in other playgrounds! I immediately relax and adjust to a good time. Of course there are times when I lose, it’s normal practice if you are a player, the most important thing is not to treat money very seriously and always replenish the deposit by the amount that it is not a pity to lose in the end!!

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